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Browse our FAQs below. You can also contact us directly via our live chat functionality or via email on mail@crestwale.com

We do not have an Android or iOS mobile app.

However, the Crestwale website is built for both mobile and desktop use so that you can enjoy the full functionality of the Crestwale platform across all devices.

While we try to process all deposits within 24 hours, weekends and public holidays can lead to delays. Attaching a proof of payment to your pending deposit can expedite the process of allocating your funds.

You can withdraw your funds after trading session. We endeavor to process withdrawals within 24 hours on workdays. We do not process withdrawals on weekends and public holidays.

We cater for professional and non-professional investors.

At Alpha Exchange Market, we believe that all investors deserve a simply delivered yet sophisticated level of service and security, equal to the experience they're used to when investing in other financial securities such as stocks.

We want to revolutionize the way we all view, understand and invest in digital assets.

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